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Play it Safe

Our Commitment to Your Health and Safety

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At Live!, our Team Members and guests are family, and nothing is more important to us than family. Your health and safety are our top priority, always.

COVID-19 Specific Initiatives

  • Thermal Screeners

    at all
    guest entry points

  • Personal Protective Equipment 

    face mask required

  • Physical Distancing

    physical distancing

Our Live! Casino Clean Commitment

This Enhanced Health and Sanitation Program was designed to enhance safety and minimize risk for our guests and Team Members. It ensures the hygiene and sanitation practices of our Casino, and its amenities, exceeding regulatory requirements and the recommendations of the CDC. This commitment also includes new cleanliness protocols that meet or exceed our already rigorous standards.

These protocols are based on the most current information available on sanitization and cleanliness for the hospitality industry, as well as other pertinent industries. As we move forward, we will continue to monitor guidelines from the CDC, Pennsylvania Gaming Control Board, local and state elected officials and other public health innovations to revise these procedures.

For More Information

Your health and safety is our top priority. If you have specific questions about these procedures and protocols, please direct inquiries to our guest services team via email at

Play it Safe - Clean Commitment

At Live! Casino and Hotel Philadelphia, we have taken enhanced health and safety measures—for you, our other Guests, and our Team Members. You must follow all posted instructions while visiting Live! Casino and Hotel Philadelphia.

Play Safe at Live!

Sharecare Health Security VERIFIED with Forbes Travel Guide 

Live! Casino and Hotel Philadelphia became Sharecare VERIFIED™ with Forbes Travel Guide badge by completing - and maintaining - verification on more than 360 global health security standards. The comprehensive assessment covered the following areas:

  •    Health and hygiene protocols
  •    Cleaning products and procedures
  •    Masks and PPE
  •    Ventilation
  •    Management accountability
  •    Health safety communication with guests and employees